Sonesta Cartagena in Cartagena

, 25/04/2025

We really enjoyed our stay at Sonesta.
Great service by the whole staff.
Everyone was very helpful whenever You reached to them.
The hotel has a very Nice location and makes You feel welcome since arriving.
The food at the cafeteria is very tasty and the coffee is excellent!

Answer from the hotel Dear Javier;

We appreciate the rating you gave us and the time you took to complete our survey, your opinion is important to us.
We appreciate your kind persercion and hope to visit us very soon and relive the experience.

Best regards,
Julian Barbosa
General Manager

Guatemala City, Guatemala, 23/04/2025

The staff was really nice which for me that made the stay much better. I had come before but must say that the improvements done have been worthwhile. Will come back. Lina the girl that helped me with my coffee had an amazing attitude. Staff like that made my experience worthy of this positive review.

Answer from the hotel Dear Meandro;

Receive a cordial greeting from all the staff of Sonesta Cartagena, who thank you for the time you dedicated to qualify us and leave us your comment, for us your opinion is very important,
We appreciate your kind persercion and hope to visit us very soon and relive the experience, we are remodeling our rooms and facilities in order to offer the best.


Best regards,
Julian Barbosa
General Manager