Bastion Luxury Hotel in Cartagena

United Kingdom, 28/03/2025

Good: Great location and lovely rooftop pool. Breakfast was absolutely delicious and the staff were very helpful.

Bad: The gym had no towels. It had equipment but only really fit for one person max.

Answer from the hotel Dear Ms. Emma
Thank you for choosing us as your hotel in Cartagena and for sharing your experience with us. We will take into account the observations you have shared with us. We hope to have you with us again on your next visit to Cartagena.
Sincerely,
Viviana M. Pallares Guapi
General Manager

, 27/03/2025

The plan was to stay 3 days in Bastion, however, with we had some problems and needed to change the plans and spent 15 days in Bastión hotel. All the staff was really king and welcoming and always able to help in what we need. With this warm and close attitude we felt at home during our stay. El Gobernador restaurant, the rooftop and breakfast are really good. The hotel is extremelly well-located with restaurants and facilities nearby.

Answer from the hotel Dear Laura and Miguel

It is a source of pride and happiness for the entire team to know that your stay was excellent and that you enjoyed each of our services, which made your stay a memorable experience. Your feedback and comments motivate us to improve every day.

We look forward to the pleasure of welcoming you on your next visit to the city.

Sincerely,

Viviana M. Pallares Guapi
General Manager