Sonesta Cusco in Cusco

Mullica Hill, New Jersey, 24/05/2025

I had a great experience staying at Hotel Sonesta, Cusco Peru. I am waiting for the rest of our group as we head to do the Inca Trail Marathon.. I chose this hotel, based upon great reviews, and I do so totally agree with them.

First, I enjoyed the warm hospitality, starting with the front desk staff, housekeeping and their ancillary staff. Very courteous.

Love the ambiance and the flute music.

And of course, the restaurant. It is one of a kind, with array of healthy breakfast choices. I want a shoutout especially to Willie and Clara, breakfast staff, for their attentiveness and just pleasant people. And of course, my unending supply of their dark Peruvian coffee.
I will definitely stay here again.

Answer from the hotel Dear nikkih905
Thank you so much for sharing your wonderful experience at Sonesta Cusco!
We are delighted to know that you enjoyed our hospitality, the peaceful ambiance, and the beautiful sounds of the Andean flute that accompany our spaces.
Your kind words about our team—especially Willie and Clara at breakfast—mean a lot to us. We'll be sure to pass along your gratitude. And we completely agree: nothing beats a strong cup of Peruvian dark coffee to start the day right!
We wish you the best of luck in the Inca Trail Marathon and hope the rest of your group enjoys their stay just as much. We look forward to welcoming you back anytime!
Warm regards,
Ivan Perez Garcia
Manager

, 24/05/2025

On our return from staying in Machu Picchu and the Sacred Valley, we stayed for a few days at the Sonesta and explored some beautiful sites in Cusco. The service in hospitality displayed by the front desk in the dining room, and in our rooms and in the bar were truly exceptional. In particular, we received wonderful service from Willy (in the picture below) and Jorge in the dining room.

Answer from the hotel Dear 965careyt
Thank you for choosing Sonesta Cusco during your journey through Machu Picchu and the Sacred Valley. We’re thrilled to hear that you enjoyed exploring the beauty of Cusco while staying with us.
It’s wonderful to know that our team made your stay even more memorable — from the front desk to the dining room, housekeeping, and our bar staff. A special thank you for highlighting Willy and Jorge; we’ll be sure to share your kind words with them.
We hope to welcome you back again soon for another unforgettable stay in the heart of the Andes!
Warm regards
Ivan Perez Garcia
Manager

Los Angeles, 24/05/2025

The rooms are clean and beds are comfortable. We are at the hotel restaurant for a dinner and 3 breakfasts. The food and the service was wonderful. I also needed medication to be refrigerated and the hotel accomodated my needs and made it very accessible for me. I would come back again. Special thanks to our waiters Willy and Jorge for the wonderful hospitality and service each time we ate at the restaurant.

Answer from the hotel Dear VickiT989
Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay from the clean and comfortable rooms to your dining experiences at our restaurant.
It means a lot to know that our team was able to support your specific needs, such as storing your medication safely and conveniently. We’re always here to ensure every guest feels comfortable and cared for.
A heartfelt thank you for recognizing Willy and Jorge for their hospitality — we’re proud to have them on our team and will gladly pass along your kind words.
We would love to welcome you back anytime you’re in Cusco!
Warm regards
Ivan Perez Garcia
Manager