Sonesta Sonesta Cusco in Cusco

Preston, United Kingdom, 21/03/2023

Extremely helpful
The Staff here are brilliant nothing is ever to much trouble. The restaurant has a varied menu good food and very attentive staff. Have to say Guido looked after us very well please pass on our thanks.
Reception staff brilliant we had a very early start 5.00am and it meant we would have no breakfast we asked would they be able to provide us will early breakfast true to there word 4.30am we got breakfast.
Rooms a little small but comfortable
All in all a wonderful experience

Answer from the hotel Dear Allsle,

It is a great pleasure to receive your comments and feel motivated to continue providing an outstanding service.
Thank you very much for your preference, we really do our best to make each guest feel unique and special.
Thank you once again for your willingness to share your comments, have a great week.
Cordially,
Ivan Perez
Manager

, 13/03/2023

This was a perfect choice.
It had all you needed to feel safe and pampered. The food and staff were excellent.

Safety: It’s right across the street from the police station

Answer from the hotel Dear Marie,
It is grateful to know about your experience. Thank you for giving us your recommendation.

Iván Pérez
General Manager

, 09/03/2023

Beautiful hotel located close to plaza de armas and other key areas, extremely clean and spacious rooms, comfortable bed, huge bathrooms, great views. Above all. exceptional service! Thank you to the hotel staff for making my stay comfortable and memorable.

Answer from the hotel Dear ishtim2022

We are very happy to receive your comments and to know that you have enjoyed each of our services, thank you for highlighting the attention.

We are pleased to know that you recommend us and we will be glad to have you with us again in a next stay.

Best Regards
Iván Pérez
Manager