Sonesta Cartagena in Cartagena

, 18/12/2024

Great time, free breakfast was good, staff were friendly and helpful. Gives some peace away from the centre of Cartagena, but only a 15 minute drive to the centre! Beach right behind isn’t anything special, but far more calm than the other public beaches in the downtown area.

Answer from the hotel Dear Ericka
We appreciate the rating you gave us and your kind comment. We are glad to know that you enjoy our service.
We hope to welcome you again and provide you with the best of our servi
Cordially,
Julian Barbosa
General Mnager

, 12/12/2024

We have had an amazing experience, the hotel staff has been way too friendly, kind and welcoming. Definitely will get back for a lovely time.
La experiencia ha sido muy agradable, el personal muy amable y amigable. Volvería con mi familia nuevamente.

Answer from the hotel Estimado JRojas;

Reciba un cordial saludo en nombre de todo el staff de Sonesta Cartagena, le agradecemos el tiempo que nos dedicó para compartirnos su valiosa opinión, para nosotros es importante.

Felices por la calificación que nos otorgó. Nos sentimos comprometidos en seguir brindando lo mejor de nosotros y creando estadías memorables para usted.
Estamos renovando para ofrecer lo mejor.



¡Gracias por su preferencia!

Le deseamos un gran día.

Saludos cordiales,
Julian Barbosa
Gerente General

Colombia, 08/12/2024

Good: Nice… It was good, the access was good (female) It was good, the access was good (male) easy to the pools and go straight to the beach

Bad: The only thing that was difficult for my husband was the language, almost no one spoke it and the restaurant menu was in Spanish, but everything about the food was delicious.

Answer from the hotel Dear Genny,
We appreciate the rating you gave us and the time you took to complete our survey, your opinion is important to us.
We appreciate your kind persercion and hope to visit us very soon and relive the experience.
Best regards,
Julian Barbosa
General Manager