Relax Corales de Indias Hotel GHL in Cartagena

, 27/07/2021

The willingness to help of every staff member,specially kudos for MIGUEL,he was extremely helpful since day one until our time of departure.!

Answer from the hotel Dear Mr Anonymous

Receive a cordial greeting on behalf of the staff of Hotel Corales de Indias and mine.

I would like to thank you in advance, for investing minutes of your time to give us your appreciation and qualify our service.
We have a team of exceptional human talent which aims to offer an unforgettable experience for our guests and thus make them feel at home, it was nice you really enjoyed your stay

It is very important for me to receive your comments because they allow us to improve every day

Yours sincerely,
Blanca C. Arbeláes S.
General Manager

United States of America, 27/07/2021

Good: Everything was perfect. Taxis readily available. Amazing sunset view from balcony. Stayed here celebrating girlfriends’ Birthday, staff brought a birthday dessert to room without a request. Above and beyond expectations. We will definitely be back

Bad: Wish bar would have been open later than 10pm .

Answer from the hotel Dear Mrs Jon
Receive a cordial greeting on behalf of the staff of Hotel Corales de Indias and mine.
I would like to thank you in advance, for investing minutes of your time to give us your appreciation and qualify our service.
We have a team of exceptional human talent which aims to offer an unforgettable experience for our guests and thus make them feel at home, it was nice you and your girlfriend really enjoyed your stay.
It is very important for me to receive your comments because they allow us to improve every day
Yours sincerely,
Blanca C. Arbeláez S.
General Manager