GHL Relax Corales de Indias in Cartagena

, 29/05/2023

THE things I didn't like was the charges that they try to make you pay when you leave and you didn't use any extra services. They couldn't tell me what the charges was for. I think they had two rooms mixed up.

Answer from the hotel Respected Mr. Jimmie.He receives a cordial greeting on behalf of the entire human team of the Hotel Corales de Indias.We want to thank you in advance for investing minutes of your time to give us your rating of our service, it is nice to know that we met your expectations. We apologize for the inconveniences presented during check out.We hope to have your presence in a next opportunity. We wish you a happy day.Cordially,Mauricio Trejos M.General manager

, 27/05/2023

Lovely hotel with excellent pools and kids water park. Staff is friendly and professional. Hotel has its own taxi service which is super convenient. Room was clean but a bit small and layout a bit funky. Shower could use an update but it not terrible. Breakfast was good, they had a variety of different dishes everyday. Pharmacy and restaurants at walking distance. You feel safe outside. Downside, ocean is not accessible with hotel but it is at a walking distance. The AC never turns off unless you manually turn it off. We stayed a whole week. Overall, I would recommend hotel.

Answer from the hotel Respected Mrs. Linda.She receives a cordial greeting on behalf of the entire human team of the Hotel Corales de Indias.First of all, we express our gratitude for having selected us as the best accommodation option in the city of Cartagena. We also want to thank you in advance for investing minutes of your time to give us your rating of our service, it is nice to know that we met your expectations, for our hosts it will be very satisfying to know that they made you feel at home.We hope to have your presence in a next opportunity. We wish you a happy day.Cordially,Mauricio Trejos M.General manager

, 25/05/2023

excelente servicio, los espacios los precios adecuados la vista espectacular-
era un regalo para un familiar y me indico que el hotel fue de todo su gusto

Answer from the hotel Respetado señor Rocha. Reciba un cordial saludo. Antes que nada expresamos nuestra gratitud por habernos seleccionado como la mejor opción de alojamiento en la ciudad de Cartagena. Deseamos agradecerle de antemano por invertir minutos de su tiempo para brindarnos su calificación a nuestro servicio, es grato saber que cumplimos con sus expectativas.Esperamos contar con su presencia en una próxima oportunidad. Le deseamos un feliz día.CordialmenteMauricio Trejos M.Gerente General