GHL Collection Armería Real Hotel in Cartagena

Ireland, 25/11/2022

Good: Perfect hotel Great staff, central location, delicious breakfast. The pool with the bar on rooftop amazing. Even we had no any problem to change the room. Ones again , brilliant time we had

Answer from the hotel Best regards,
For us it is very gratifying to read positive comments like yours, it gives us the satisfaction of the duty fulfilled and above all that they received excellent service from our staff. We hope they return to Cartagena soon to serve them as they deserve.
Cordially,
Flor Isabel Vega Zafrané
General Manager

United States of America, 15/11/2022

Good: Great location, safe area. Nice rooftop bar. Breakfast was very good and the all the staff were nice and helpful.

Answer from the hotel Cordial grettings
Thank you very much for sharing your experience with us. We greatly appreciate your comments about the service offered by our associates who always strive to offer you the best and care about every detail to make your stay with us unforgettable.
Kind regards
Flor vega zafrané
General manager

Venezuela, 11/11/2022

Good: The employees were amazing. The room was super comfortable and clean. Breakfast was delicious!

Bad: our room didn’t have hot water available in the shower.

Answer from the hotel Dear cordial grettings.
We greatly appreciate your appreciation of the hotel and the service offered by our collaborators and we hope to have the opportunity to receive you again. additionally tell him that we will continue working very hard to improve the aspects that most require it and continue to provide you with a good service.
Kind regards
Flor vega zafrané
General manager