Bastion Luxury Hotel in Cartagena

, 20/11/2024

The hotel was great, the staff was amazing, specially Jose, Jorge and Jordan they were so nice and helpful, we recommend this hotel

Answer from the hotel Dear Mr. GonzalezThank you very much for your kind words and for taking the time to share your experience with us. We are very pleased to know that you found our service excellent and that the staff exceeded your expectations. We are especially proud that you highlighted Jorge, Jose and Jhordan. Without a doubt, his professionalism and dedication are a big part of what makes our team special. It will be a pleasure for us to welcome you back and ensure that your next stay is just as satisfying as this one.Sincerely,Ana María Azicri GómezGeneral Manager

, 18/11/2024

Perfect location in the old town, you can walk everywhere. The hotel is nicely decorated, beds are comfortable and the breakfast selection is good.

Answer from the hotel Dear Mr. ChristopheThank you for sharing your feedback with us. We’re pleased to hear that you enjoyed a pleasant stay at our hotel. We are pleased to know that you found the hotel and its services satisfactory.We look forward to being part of your journey on your next visit to Cartagena.Sincerely,Ana María Azicri GómezGeneral Manager

Czech Republic, 12/11/2024

Good: Located right in the old city, everything was in walking distance, friendly and helpful staff, well equipped clean rooms

Bad: Our room was very dark, the breakfast area was quite small so we had to wait for a table

Answer from the hotel Dear Mr. Jan
Thank you very much for your kind words. We are very happy to know that you loved and enjoyed every part of our hotel. We will take all of your comments into account in order to continue improving and providing the excellent service that defines us.
We look forward to being part of your journey on your next visit to Cartagena.
Sincerely,
Ana María Azicri Gómez
General Manager