GHL Relax Club El Puente in Girardot

Germany, 21/02/2023

Good: a wonderful setting in a vast parklike ground with beautiful big trees ( palms, mango etc), somehow hidden on the fringe of a busy town. A perfect place to get a rest from a longer road trip or for a stop on the way back to Bogota. Especially the huge and great pool with super pleasant temperature was perfect for laps swimming and relaxation. Even more since there is another shallow one for kids and one more in the parc area as well a a turkish bath and a "bubble tub"..... If we had known about the place better and earlier, we would have planned to stay a little longer. I read about unremoved dishes etc and couldn`t see any of these complaints justified while we where there and even if- the garden-setting, the spacious room, the design and the very friendly staff and their service would have outweighted it anyway.

Bad: the only little issue and not to myself...is maybe the lack of a little gym and some weights. I could imagine these would be installed. and then there was also a volleyball field and a billard table. SOme things were under construction, so probably some ideas and further improvements are on the way here.

Answer from the hotel Dear guest.
Thank you for choosing us as your accommodation alternative in the city and sharing us your opinions with us. It is gratifying for us to know that you enjoyed you visit at our hotel.
We hope you enjoyed your stay and we allow the opportunity to serve you again.
Best regard.
Julián Barbosa - General Manager

Austria, 12/02/2023

Good: Great comfortable place... Breakfast was good.

Bad: When I did the booking it shows that all taxes were included. A few days before the arrival the hotel wrote me the Iva (19% tax) was not included. So, it is not right that the hotel do not align that with booking. The food there was quiet expensive.

Answer from the hotel Dear Guest. Thanks for choosing us.
Thank you very much for sharing your opinions with us.
We hope you enjoyed your stay and allow us the opportunity to serve you again.
Kind regards.
Julián Barbosa - General Manager