Sonesta Hotel Posadas del Inca Yucay in Yucay, Peru

Peru, 07/01/2021

Good: Very cosy and homey, our deluxe room was also very clean and elegant. Food was great and coffee too. The hotel is located in a sacred valley town, Yucay, so you can visit it or near town Urubamba.

Bad: Slow attention in the restaurants.

Answer from the hotel Dear Jonathan,
Thank you for taking the time to give us a punctuation and a comment. We are glad that you spent a great moment here in the Sacred Valley. Definitely, we are taking your comment about the attention to improve it and keep giving the best.
Kind Regards,
Elizabeth Carlotto
General Manager

United Kingdom, 22/11/2020

Good: Everything! Great food (especially the breakfast), beautiful surroundings and just a lovely relaxing atmosphere. Wilson and Andrea made our stay unforgettable- they were so friendly and helpful!

Bad: Perfect stay! A bin in the bedroom and water bottles already in the room (without having to request them) would be great.

Answer from the hotel Dear Rachel,
Thank you for taking the time to give us a punctuation and give us a comment.
We are pleased you have spend a great moment here in the Sacred Valley with the beautiful surroundings and the relaxing atmosphere.
Also we are going to take your comment to improve our service.
We hope you can return to live a great new experience. You'll be always welcome!
Kind Regard,
Elizabeth Carlotto
General Manager

, 20/04/2020

Beautiful elegant and nestled in the Andes from start to finish it will be favorite memory.

We arrived and had a delicious lunch in the sun. Were told about the evening events, happy hour, live flute playing and dancing. Jhin was the best bartender I have seen. He knows his craft and made these delicious drinks with fresh ingredients. I’ve seen people pick fresh herbs behind the bar but how he infused and enhanced the drinks was a widely fun experience. Having a live flute player Daniel - “Pachamama” made this evening so unforgettable. Appealing to all the senses.

The room was clean and cozy with an ama I got view. I only wish we could’ve stayed longer. Free bottled water in the room and the stay includes breakfast. They offered morning yoga and other activities that I didn’t get to enjoy.

We will be back!

Answer from the hotel Dear Guest

Thank you for taking the time to share your experience with us.
It is important for us to know that we have fulfilled your expectations, and also that you had a delightful stay and you enjoyed of our warm service

Jhin appreciate your kind comments

We look forward to a new opportunity to welcome you again

Kind Regards

Elizabeth Carlotto
General Manager