Sonesta Hotel Posadas del Inca Yucay in Yucay, Peru

Omaha, Nebraska, 31/10/2022

There was no wall heater, but a space heater had been plugged in for us before we checked in so the room was cozy. Due to the large area, this might not have been ample if the temperature had been colder. There were extra blankets and pillows, however. The sitting area was well-lit and comfortable. The closet was large and had its own overhead light. The bathroom was huge. The shower had good water pressure and heat, but the rim of the tub directed water around the edge to the floor. The staff were very helpful, and the landscaping was very nice. We could hear people walking past, and some noise from next door. We especially enjoyed the charming, but independent, tabby cat that appeared outside on the grounds in the morning.

Answer from the hotel Estimado huésped,

Gracias por tomar un tiempo de su día, para responder nuestra encuesta de satisfacción, nos complace saber que disfruto mucho su estadia en el hotel, es muy alentador contar con sus comentarios positivos y agradables, los que compartiremos con todo nuestro equipo; quienes seguramente se sentirán, muy motivados.
Esperamos contar con su visita nuevamente, estamos seguros que disfrutará de una mágica estadia en Sonesta Posadas del Inca Yucay en el corazón de nuestro Valle Sagrado.

Cordialmente

Elizabeth Carlotto
Gerente General

Peru, 26/10/2022

Good: Beautiful hotel located in the Urubamba Valley in Cusco. This is a very nice and comfortable hotel surrounded by lovely gardens. Service was excellent and all personnel was kind and friendly.

Answer from the hotel Dear guest,
Thank you for your comments, definitely its make our team feel motivated and keep giving the best of them.
Thank you for taking the time to rate and share with us you experience, we are glad to know that you had a memorable time with us, enjoying not only the wonderful landscape and gardens at hotel, but also the rooms and our warm service.
We hope you can return in a future and live an amazing new experience at Sonesta Posadas del Inca Yucay.
Best Regards
Elizabeth Carlotto
General manager