Sonesta Hotel Valledupar in Valledupar

, 21/12/2020

The pool is very cold. The showers are hot. Strict and vigilant security. Right next to the mall which was nice. If you go in the door to the mall past the beer place and on the right there’s a jumbo grocery store that has everything you need. Very close.

Answer from the hotel Respected Guest.

Receive a Cordial Greeting from Sonesta Hotel Valledupar, we thank you for choosing us as your Hotel and for sharing about your experience.

Your rating is of great importance to our work, thank you for evaluating our service.

Cordially.

Maria Fernanda Villabona H.
Manager Sonesta Hotel Valledupar.

🇺🇸, 19/10/2020

I liked staff promptness and kindness.
I only suggest for the staff who buss or pick up used dishes from dining table, to acknowledge us guess and just be courteous and let guest know when they’re coming from the back to clean table. Just needs to say excuse me or pardon.
Only construction suggestion; pls NO scolding.

I’m looking forward to return to Sonesta Vallwdupar this week too.
Kudos Sonesta staff. 👍💪😊🇺🇸

Answer from the hotel Respected Guest.

Receive a Cordial Greeting from Sonesta Hotel Valledupar, we thank you for choosing us as your Hotel and for sharing about your stay. We are happy to know that the friendliness of our staff was greatly appreciated.

Thank you for your important suggestion, we will take care of taking the necessary corrections so that the situation does not repeat itself.

We look forward to your early visit.

Cordially.

Leydi Corzo.
Guest Service Manager.