Hotel Sonesta Bogotá has an avant-garde design, located in an exclusive sector, in front of the Unicentro Shopping Center and close to the famous, elegant and classic neighborhood of Usaquén.
I have stayed in hundreds of hotels throughout the world, and I want to say that my experience at...
23/03/2020
MIAMI, ESTADOS UNIDOS, 23/03/2020
I have stayed in hundreds of hotels throughout the world, and I want to say that my experience at Sonesta was among the very best. The staff was welcoming and friendly; the room was clean and modern; the location is safe and pleasant, with the Unicentro Mall right across the street. There was a little shortage of good restaurants in the area, but several restaurants were closed because of the coronavirus. Most hotels provide reasonably good service when everything goes as planned, but the service can break down when unusual or difficult situations arise. I stayed at Sonesta during very difficult times because of the threat posed by the coronavirus. The hotel and staff were completely dedicated to protecting the health and safety of its guests, from providing meals through room service (all hotel restaurants were closed due to the virus) to meticulously cleaning my room each day and graciously working with me when I had to suddenly change my travel plans in order to return home on short notice. Three cheers for Sonesta!
Dear Sir Bruce
Our priority as a hotel is that our guests feel comfortable. Despite facing such a difficult time, we always try to provide our best service because you are an important part of our hotel. Thank you for trusting us, thank you for your words that fill us with joy and satisfaction.
Rr
23/03/2020