Mercure Ariosto Lima 4 stars

Customer review rating (ALL Rating) 4.6/5 624 reviews

Best price
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Mercure Ariosto Lima - Image 1
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Avenida La paz, 769, Miraflores, 15074 LIMA, Peru

Description

Hotel extras

  • Exceptional location! Close to the most important tourist sites

  • Free WiFi in all areas

  • 100% non-smoking hotel

  • Rooms for guests with limited mobility

  • Outdoor terrace

Our accommodation(s)

Hotel location

Mercure Ariosto Lima

Avenida La paz, 769, Miraflores
15074 LIMA
Peru

GPS:-12.125478, -77.026879

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ARIOSTO

Ariosto restaurant mixes the best of international and local cuisine with a menu that satisfies the most refined palates. Specialties include classic ceviche. Gluten-free and vegetarian options available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  624 reviews

TripAdvisor Rating  4.5/5  133 reviews

Certificate of excellence 2024

Great Staff and always smiling!

TripAdvisor rating 5.0/5

sandra C TripAdvisor review

Jasmin and Renzo at the front desk are amazing. Any questions we had they answered our concerns promptly and always with a smile. The breakfast staff were fantastic! Always professional, smiling and food was great! Will come again when in Peru

Good stay

Customer review rating 4.0/5

Angela W. Couples - Confirmed reviews ALL

The staff was friendly, helpful and professional. The breakfast was great with plenty of choices. We ate a couple of meals at the restaurant and the food quality was exceptional. Service staff were wonderful!

Very poor service

TripAdvisor rating 1.0/5

Pradip P TripAdvisor review

Travelled worldwide this is the only hotel where you have to beg for drinking water. Despite of complaining after 5 hours reception never provided any drinking water bottles. They said boil the water from bathroom tap and drink it. You are in hot country and hotel expect to drink boiled water. What a silly rakes. They only provide one 350 ml on first day and expect to share this between couple. How can I recommend this hotel to guest coming to Lima. Also no cream powder in room to make white tea or coffee.

Convenient

Customer review rating 4.5/5

J M. Couples - Confirmed reviews ALL

A very convenient location in a comfortable, well managed hotel

Nice stay.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The lady that works mid shift at counter - was rude to me. Hope not to run into her attitude again if I stay there again. When I called to make reservations the man that answered at front desk had an attitude as well. He work mornings before the next rude lady works at front desk. So both these people are not good for your service.

Dear DAVID SCOTT K., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Becky Garcia Front Office & Reservation Manager.

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Other web-users rate our hotel

  • 308 reviews 9.5/10 Location
  • 325 reviews 8.1/10 Room
  • 457 reviews 8.9/10 Service
  • 20 reviews 5.6/10 WiFi
  • 221 reviews 8.1/10 Breakfast
  • 148 reviews 9.4/10 Cleanliness
  • 81 reviews 6.3/10 Value
  • 14 reviews 4.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.